Privacy Policy
Last updated: 13 September 2026
Rescue Finance respects your privacy and takes the protection of personal information seriously. This policy explains in plain language what information we may collect when you use rescuefinance.co.za, why we need it, how we may use it and the choices available to you.
1. Who is responsible for your information?
Rescue Finance is the credit provider operating this website. We process applications submitted here and, where approved, issue the loan directly.
2. Personal information we may collect
Depending on the service you use, we may collect your name, contact details, South African ID or other accepted identification, date of birth, residential address, employment and income information, payslips or other proof of income, bank statements, bank-account details, information supplied in a loan application, and correspondence you send to us. We may also collect basic technical information such as your IP address, browser information and website activity.
3. Why we use your information
We may use your information to receive and assess an application, carry out affordability and eligibility checks, verify your identity and supporting documents, prevent fraud, communicate with you, administer an approved loan, comply with legal and regulatory duties, keep proper records, handle complaints and improve our website and customer service.
4. Credit and verification checks
Where lawful and relevant, information may be checked against credit-bureau information, identity or fraud-prevention services, banking or income information, or other sources that you have authorised us to use. Submitting an application means the information you provide will be assessed before any credit offer is made.
5. When information may be shared
We do not sell your personal information. Where permitted by law, we may share information with service providers that help us operate the website, verify information, prevent fraud, administer applications or approved loans, and with credit bureaux, regulators, courts or law-enforcement authorities when required. We only share information that is reasonably necessary for the relevant purpose.
6. Marketing communications
Where permitted, we may contact you about Rescue Finance products or services. You can ask us to stop direct marketing at any time by using an unsubscribe option or contacting info@rescuefinance.co.za. Service messages about an application or existing agreement are not marketing messages.
7. Cookies and website information
Our website may use cookies and similar technologies to keep the site working, remember basic preferences, understand website usage and measure advertising performance. You can control cookies through your browser settings, although some website functions may not work properly if essential cookies are blocked.
8. Keeping information secure
We use reasonable technical and organisational safeguards to protect personal information against unauthorised access, loss, misuse or disclosure. No online system is completely secure, but we take practical steps to reduce the risk.
9. How long we keep information
We keep personal information only for as long as reasonably needed for the purpose for which it was collected, to manage an application or agreement, resolve a complaint, or meet legal and regulatory record-keeping requirements. Information that is no longer required will be deleted, destroyed or de-identified where appropriate.
10. Information processed outside South Africa
Some technology or service providers may process information outside South Africa. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place as required by POPIA.
11. Your rights
Subject to applicable law, you may ask what personal information we hold about you, request a correction or update, object to certain processing, ask us to stop direct marketing, or request deletion where we are legally allowed to delete the information. We may need to verify your identity before acting on a request.
12. POPIA and complaints
We process personal information in line with POPIA and relevant privacy requirements. If you have a privacy question or complaint, contact us first so that we can try to resolve it. You may also lodge a complaint with the Information Regulator of South Africa.
13. Contact us
Email: info@rescuefinance.co.za
Telephone: 021 300 4698 / 078 191 3056
Website: https://rescuefinance.co.za/
This policy may be updated when our services, systems or legal requirements change. The latest version will be published on this website.